PLAINMEDIA
A Creative Company

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Welcome.

Everything we're working on: your hours, your projects, your invoices, and your reports, lives here.

Getting around

Here is what each section of your portal is for. Click any one to jump straight to it.

How to make a request

Requests are the best way to reach us. Put it here and it becomes a tracked ticket, not a lost text or email thread.

Open a request

Head to the Requests tab and start a new one.

Tell us what you need, in your words

A sentence is fine. Add links, files, or examples if you have them.

We get notified right away

It comes straight to us and becomes a tracked ticket. You will see it logged.

Track it to done

Follow the status and see the hours and work logged against it.

What helps us move fast

  • Be specific about the outcome you want.
  • Attach a context file if it helps, a doc, PDF, TXT, or MD we can read.
  • Tell us the deadline, if there is one.
  • Flag the priority so we sequence it right.
  • Bulk photos and large media go in your shared Google Drive, not here.
Make a request
Something urgent? Call or text {{phone}}.